Glenmore Inn provides superior service with CTECH IT solutions.

The Glenmore Inn, a well-known hotel situated in Calgary has established itself as a preferred choice for travelers seeking convenience and comfort.

The hotel’s guest rooms are equipped with all the modern amenities, including comfortable beds, private bathrooms, flat-screen televisions, complimentary Wi-Fi, and coffee/tea-making facilities. All services are aimed to provide guests with a relaxing and enjoyable stay, contributing to overall guest satisfaction.

Recognizing the need for a transformative IT infrastructure, The Glenmore Inn decided to embrace cloud-based services, thereby eliminating the need for on-premises servers and expensive backup systems. By transitioning to the cloud, the hotel expected significant cost savings, as they would no longer have to invest in regular server upgrades that become obsolete within a few years. Moreover, without the burden of maintaining on-site servers, the hotel could pay for services on a usage basis, enjoying the scalability and flexibility of modern technology.

With CTECH’s IT Business Consulting guiding the process, the  implementation of the new IT infrastructure delivered numerous benefits:

Considerable Cost Savings: By migrating services to the cloud and eliminating the need for many on-premises servers, which reduced their capital expenditures significantly. They no longer had to purchase and maintain expensive hardware, and the pay-as-you-go model of cloud services ensured optimized IT spending.

Increased Competitiveness: The sales staff can utilize dynamic online presentations through platforms like Sway. This departure from static PDF files allowed them to reach out to clients in a more engaging and competitive manner, highlighting the hotel’s modern approach and technological prowess.

Streamlined Collaboration: Real-time file collaboration replaced traditional file sharing methods. Staff members no longer experienced file locks or delays due to file conflicts, resulting in increased efficiency and smoother workflow across departments.

Heightened Security: The adoption of a behavioral AI anti-hack solution bolstered the hotel’s security measures. This comprehensive solution not only safeguarded the internal infrastructure but also protected data stored in the cloud, mitigating the risk of cyber threats.

“We have peace of mind knowing there is an exceptional team of experts behind us, guaranteeing high levels of IT solutions that give our hotel the operational means to function securely and reliably.” mentions Chris Bates, Glenmore Inn Operations Manager.  

All of this is backed up by CTECH’s world class IT Support department.

Through CTECH’s expertise and the hotel’s willingness to embrace modern technology, The Glenmore Inn successfully modernized its IT infrastructure, achieving increased operational efficiency, cost savings, and improved competitiveness.

Bates also declares: “Overall, CTECH has consistently provided us with excellent technical support services with a depth of knowledge that has resulted in minimized downtime and disruption to our daily hotel operations.”

The enhanced guest experience, streamlined collaboration, and heightened security measures positioned The Glenmore Inn as a frontrunner in the hospitality industry, ready to embrace future opportunities and challenges.

Written by Carl Fransen

posted on July 20, 2023

Carl Fransen

My passion is to be a positive force that empowers businesses to achieve more through technology.  I have over 30 years of experience of staying a head of the curve by finding innovative ways to empower businesses with the right technology solutions to become leaders in their industry.  I built CTECH as an extension of that vision.  Every day, my staff work and live in the environment where anyone, anywhere, on any device, at anytime can securely access any information and communicate/collaborate with anyone.