CTECH infrastructure enables Elevated Abilities keep families together

In today’s fast-paced world, the CTECH team knows that businesses and organizations must stay agile and embrace technological advancements to thrive. Elevated Abilities, CEO, Rick Filipovic, recognized this fact and came to CTECH to build the foundation to provide the highest level of service and support to families in need.

Rick shared his vision to provide education and therapies for families of children with a myriad of disabilities aimed at improving the quality of life for those families.

 Understanding the vision and mission, CTECH made strategic IT decisions to tactically implement our Office 365 business solutions.  This proved to become a solid base for their Elevated Abilities journey, providing numerous benefits that have elevated their capabilities and transformed their approach to providing clinical support to families.  Several notable points are:

IT Enhanced the Business CTECH first employed our IT Business Consulting to tactically determine the IT direction.  Through that consultation, Elevated Abilities found that utilizing specific Microsoft 365 technologies addressed their immediate and future business goals. It was essential to mold the solutions to fit the unique needs of how each staff can best do their job.

Low Cost of Investment One of the most significant advantages of transitioning to Microsoft 365 for Elevated Abilities was the low cost of investment. This cost-effective solution offered a suite of powerful applications, rivaling traditional office hardware without the hefty upfront costs.

Enhanced Communication with Families Communication lies at the heart of any clinic’s success. CTECH presented Elevated Abilities with an array of communication channels to better engage with families. This newfound accessibility facilitated interactions with families regardless of their location, fostering deeper connections and providing unparalleled convenience and flexibility.

Extra Security and Data Protection As a clinic dealing with sensitive information, data security is of paramount importance for Elevated Abilities. CTECH implemented robust security features that covered their entire threat landscape from Microsoft 365 to each of the devices used by practitioners.  Behaviour AI was employed to constantly look for signs of attacks and report back if anything was discovered.  This enabled the firm to maintain the trust and confidence of the families they serve.

Work from Anywhere The ability to work from anywhere has revolutionized Elevated Abilities’ operations. With their new cloud-based infrastructure, employees can access any work documents, emails, and calendars from any device with an internet connection. This newfound flexibility has not only improved work-life balance for team members but has also allowed them to cater to families’ needs without geographical limitations.

Rick states: “The CTECH’s team of dedicated professionals have surpassed all our expectations and their commitment to helping Elevated Abilities through our initial launch and growth stages has been greatly appreciated! There is simply no way that we would be where we are today if it wasn’t for the assistance of CTECH.”

Working with CTECH has been a transformative journey for Elevated Abilities. From the low cost of investment to the ease of use and enhanced communication with families, every aspect of IT has contributed to their growth and success. The extra security and data protection measures have strengthened their reputation as a reliable and trustworthy organization.

With the freedom to work from anywhere, Elevated Abilities has expanded its reach and made a positive impact on the lives of children and parents beyond the confines of Calgary. As they continue their mission of empowering parents and caregivers, CTECH remains a crucial ally in their pursuit of excellence.

Written by Carl Fransen

posted on August 12, 2023

Carl Fransen

My passion is to be a positive force that empowers businesses to achieve more through technology.  I have over 30 years of experience of staying a head of the curve by finding innovative ways to empower businesses with the right technology solutions to become leaders in their industry.  I built CTECH as an extension of that vision.  Every day, my staff work and live in the environment where anyone, anywhere, on any device, at anytime can securely access any information and communicate/collaborate with anyone.