In the heart of Calgary, TIES – The Immigrant Education Society is an integral part of Calgary’s immigrant-serving community and continues to strive to give newcomers and low-income Canadians the opportunities to find their rightful place in our city. At CTECH, we had the distinct honor of partnering with TIES to elevate their operations through our ‘Business Opportunities and Strategic Plan’ process.
Our journey began with a comprehensive IT business consultation, designed to identify and harness new opportunities specifically for non-profits. We delved deep into the workings of TIES, understanding their aspirations and the challenges they faced. Our goal was clear: to craft a strategic plan that would not only meet their immediate needs but also pave the way for sustainable growth and impact.
The culmination of our efforts was an actionable IT roadmap, meticulously tailored to bring TIES’s vision to life. Our dedicated project teams worked tirelessly alongside TIES’s IT staff, meticulously implementing each aspect of the strategic plan over several months. The result was a seamless integration of technology that not only met but exceeded their expectations.
Enhanced Cybersecurity: The implementation of AI cybersecurity services and a 24-hour security operations center resulted in a significant improvement in TIES’s security posture. This strategic move has provided TIES with a vigilant guard against potential threats, ensuring the safety and integrity of their digital environment.
Advanced Document and Email Security: By introducing stringent controls on document and email handling, TIES has been able to maintain the confidentiality and security of sensitive information, even when documents and email leave the internal network. This has been a critical step in protecting the data of the communities they serve.
Collaboration and Productivity: The adoption of new file-sharing capabilities has allowed TIES staff to work on documents simultaneously, fostering a culture of collaboration and driving efficiency across the organization.
Mobility and Accessibility: The increased mobility provided by secure access to information from any device has transformed the way TIES staff work, enabling them to be more agile and responsive to the needs of their community.
“As TIES’s Communications Manager, it is essential that I access and edit materials and maintain confidentiality on-the-go. Thanks to CTECH, the TIES team can deliver our services securely and swiftly from anywhere.” – Dahlia Orcajada, Communications Manager
Today, TIES stands as a testament to what can be achieved when technology and business converge. The impact of our collaboration extends far beyond the walls of their organization, touching the lives of countless immigrants who look to TIES for guidance and support.
CTECH is immensely proud of the role we played in this transformation and are confident that the strategic foundation we’ve built together will continue to support TIES’s mission for years to come.
My passion is to be a positive force that empowers businesses to achieve more through technology. I have over 30 years of experience of staying a head of the curve by finding innovative ways to empower businesses with the right technology solutions to become leaders in their industry. I built CTECH as an extension of that vision. Every day, my staff work and live in the environment where anyone, anywhere, on any device, at anytime can securely access any information and communicate/collaborate with anyone.
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