Insider Knowledge: Microsoft Business Voice (Features & Benefits)

Do You Want To Assign A Phone Number To All Your Devices?

In this day of mobility, you are limited to using your desk phone or mobile to communicate.  But, why not put your work phone number on all of your devices like your laptop, tablet, desktop and your personal mobile?  If that is appealing — have you considered Microsoft 365 Business Voice?

A key priority in any effective business is keeping in touch with clients and other contacts. No matter what type of business you operate, communicating is a priority.

In fact, despite the many methods of communication available to us right now, 56% of business owners recently reported that customers still utilize the telephone as their primary method of contact.

If that’s true, then why are you still using a conventional phone system?

Using a traditional phone system is not just inefficient and illogical; it is a sign that your business is — or will soon be — obsolete. It is time for you to update.

Start by modernizing your business’ telephony systems with Microsoft 365 Business Voice.

What Is Microsoft 365 Business Voice?

Microsoft 365 Business Voice is a Microsoft communication solution that places your calls through the cloud instead of a traditional phone line, granting you greater connectivity, more features, and reduced costs.

We will show you how to cut your dependence on old telephone lines and use the high-speed dependability of an internet connection:

• Cloud-based phones slash prices compared to traditional phone systems, allowing you to reallocate funds to other areas of your business that need attention.
• Your connectivity and means of collaboration improve, keeping you connected and in-the-loop even when you are on the go.
• A wide range of innovative features makes your communications easier and more effective, helping to increase productivity and improve your workflow.
• This solution is fully scalable, allowing for changes to be made quickly and seamlessly, without causing any kind of disruption or downtime, and without the usual hefty fees associated with installations and changes to your service agreement
• Access services, hardware, upgrades, and support for a low, predictable monthly fee.
• Utilize 24/7 technical support and ongoing maintenance

How Will Microsoft 365 Business Voice Improve Your Communications?

When you call your customers and business contacts, you will both enjoy a more reliable connection and higher quality audio.

Furthermore, the range of features offered by Microsoft 365 Business Voice allows for an extremely convenient phone experience:

• Put a phone number on all your devices – your laptop and desktop become your phone
• Inclusive of all the essential business phone features
• Integrated voicemail with email
• Full call routing, call forwarding, call blasts
• Full-featured auto-attendant
• Increased collaboration via audio conferencing
• Toll and toll-free numbers available
• Every staff member gets their own phone number
• Port your existing numbers
• Choose any area code

Communication In The Age Of Remote Work

Remote work capabilities have become extremely important during the COVID-19 pandemic, and they will be when it’s over as well.

The ability to keep your staff connected, whether they’re working from home, on the road, at a client’s location, or elsewhere will always be of value – and that’s what Microsoft 365 Business Voice offers you.

By accessing your business phones through the cloud, you can:

• Provide remote business phone lines to staff members working at home
• Provide remote business phone lines to staff members working on the road
• Manage multiple business locations, home offices, or other premises on the same business phone network

CTECH Will Show You How To Harness Microsoft 365 Business Voice

CTECH will install and maintain Microsoft 365 Business Voice for your organization, configured to meet the specific needs of your team.

Getting the modern phone solution you need is easy:

1. Contact our team and schedule a consultation.
2. Show us what you need from a communication solution.
3. Let us show you how Microsoft 365 Business Voice will meet your needs.

Written by Carl Fransen

posted on October 27, 2020

Carl Fransen

My passion is to make my mark on the world in a positive and lasting way. I want to set an example for my son that his father can compete with integrity in today’s world, be very successful, and leave the world a better place for him.

Combining my technical/business-based education with a long career steadily progressing up the corporate ladder, I decided to build a company that held true to my values. So, I founded and designed the next generation of IT support firm: CTECH Consulting Group Inc. We are a completely automated, cloud-based IT company designed to compete against any other IT firm without the overhead. We promote a lifestyle to all our staff where they can work anywhere, at any time, access any information on any device that is relevant to their job, and collaborate with anyone they want to.