The Impact of Digital Transformation on Business Continuity During COVID-19

The Impact of Digital Transformation on Business Continuity During COVID-19

The Current Pandemic Has Drastically Impacted the Day-to-Day Lives of Individuals and Professionals Everywhere. Still, Rather Than Wait Out the Storm, It’s Time to Revive Your Digital Transformation Efforts…

Governmental authorities, alongside the WHO and CDC, have set various guidelines in terms of social distancing and shelter-in-place requirements. It’s no secret… COVID-19 is drastically altering the way we live, work, and function on a day-to-day basis. The best way to stay safe is to stay at home. For many, this means hunkering down and waiting it out until things calm down a bit. But rather than wait out the storm, it’s time to revive your digital transformation efforts. Why? Because embracing digital transformation will enhance business continuity, and in turn, position your organization for growth when the pandemic subsides.

Right Now, Focusing on Digital Transformation Means a Balance of Short-Term and Long-Term Efforts to Emerge from the Pandemic Stronger Than Ever Before…

Digital transformation refers to the integration of digital technologies into all aspects of any given business – changing the way you deliver value to customers. In many cases, this means scrutinizing all departments for areas to:

• Improve
• Automate
• Streamline

All processes, workflows, and operations are taken into consideration during the process of digital transformation. It’s important to combine short-term and long-term efforts to emerge from the pandemic stronger than ever before.

What Short-Term Digital Transformation Efforts Should Be Taken?

Many digital transformation efforts assist with business continuity in the short-term, including:

Remote Access

Remote access can be achieved through cloud-based applications that give you any time, anywhere access to files and relevant information. A virtual private network (VPN) should be used to ensure a secure connection to those cloud-based applications and any other resources necessary for remote work.

Online Collaboration Platforms

Microsoft Teams, SharePoint, and other commonly used online collaboration platforms are essential for staff members to work together on assignments and/or projects while they’re working from home. Although in-person contact is limited right now, online collaboration platforms offer alternatives to share, edit, and collaborate in real-time.

Video Conferencing Tools

Zoom, Go-To-Meeting, and other video conferencing tools should be used for high-quality video conferencing and screen sharing capabilities. This is helpful for training, presentations, and team meetings that can’t be held in-person. Also, employees can continue to maintain human interaction that keeps morale high.

Online File Sharing Solutions

Online file sharing solutions allow employees to transfer and securely share files. This is important for those who have sensitive or large files containing documents or other content that can’t be accessed without authorization. In many cases, email simply doesn’t cut it due to technical limitations and/or privacy risks.

What Long-Term Digital Transformation Efforts Should Be Taken?

Many digital transformation efforts assist with maintaining a competitive edge once the pandemic is over, including:

Automation of Manual Processes

Many manual processes can be automated, such as purchase orders, timesheets, and signing off on physical documents. There are various workflow management tools available on the market to minimize the need for human interaction, which is incredibly helpful in terms of saving time, and ultimately, boosting customer experience.

Redundant Internet Connectivity

Naturally, internet connectivity is essential for any modern business, even those who are operating their companies from home right now. It’s crucial to safeguard your internet connectivity now and into the future with backup lines, redundancy, and alternative connectivity protocols in place.

Is COVID-19 Fast-Tracking Your Digital Transformation Efforts? If Not, Let’s Talk. CTECH Is Here to Help. Contact Us at (587) 200-9067 to Get Started.

Written by Carl Fransen

posted on April 12, 2020

Carl Fransen

My passion is to make my mark on the world in a positive and lasting way. I want to set an example for my son that his father can compete with integrity in today’s world, be very successful, and leave the world a better place for him.

Combining my technical/business-based education with a long career steadily progressing up the corporate ladder, I decided to build a company that held true to my values. So, I founded and designed the next generation of IT support firm: CTECH Consulting Group Inc. We are a completely automated, cloud-based IT company designed to compete against any other IT firm without the overhead. We promote a lifestyle to all our staff where they can work anywhere, at any time, access any information on any device that is relevant to their job, and collaborate with anyone they want to.