YOUR COMPLETE IT SUPPORT
Receive Trained Staff
Improve Service Desk Efficiency
Receive A Complete Corporate Helpdesk System
Provide Better IT Support
Access More Support, Vendors, and Suppliers
Gain Insight to Make Better Decisions
Adjust To Your Business Needs
Receive A Complete Corporate Helpdesk System
- Ticket Management: Centralized system to track and manage all staff support requests.
- Centralized Documentation: Integrated, secure password, and documentation system.
- Device Management: Monitor, manage, and report on all devices from one dashboard.
- Remote Control: Access any device remotely, or share a screen.
- All systems are integrated to work together and no infrastructure required.
Improve Service Desk Efficiency
- Receive customized escalation processes, messages, reminders, etc. to align with the ways you do business and your internal service level expectations.
- Train your staff in IT support best practices and will be available for tweaks as needed.
- View real-time metrics on important service SLAs and know exactly the status of all staff requests.
Provide Better IT Support To Your Staff
- Install a vast array of best practices system monitors and alerts.
- Provide over-the-shoulder remote support
- You remain in control of your IT department, while our staff reports to you as your staff.
- Access a wider array of hardware, software, and SaaS products.
Thinking About Switching IT Support Providers In Calgary?
Ask about our SEAMLESS SWITCH program. We provide a detailed project plan and the first month at no charge to ensure a smooth, risk free transition.
Hiring CTECH As Your Calgary IT Support Company Is Easy:
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1. You Connect
We take the time to learn about your business. What are your needs and how does technology play a role? -
2.We Enhance
Once we understand your business and technology goals, we give you a custom Technology Roadmap for your ongoing IT needs. -
3. You Grow
No more IT speedbumps or hiccups! Running your business will be less stressful, and you will be free to focus on your people, business strategy, and customers.
Modern Business Solutions
Enterprise Business Analysis
