Searching For Reliable IT Support in Calgary (Research/Information)

Tired of Subpar IT Support in Calgary? Solutions for Optimizing Your IT Partnership

We hear from frustrated Calgary professionals all the time. We’re constantly getting inquiries about how businesses can find the right IT support partner in Calgary. We know that most MSP’s rant and rave about all the exclusive features and deals they can offer organizations like yours. But at CTECH, we like to advocate a more down-to-earth approach.

Looking for Reliable and Strategic IT Support in Calgary?

Cut out the noise and partner with a managed IT provider who gets it

The Calgary business climate is bustling. Business is booming and organizations of all kinds are adapting to a more fast-paced and virtualized workforce. As technology continues to drive innovation in the business sector, organizations are looking for reliable and strategic IT support to help keep them up-to-date and ahead of the pack.

In response to this rise of virtualization and innovation, many managed IT providers want to catch the eye of business professionals by offering high-tech solutions and making big claims about why their approach is more innovative or effective than any other. We get it, in the tech industry, nothing sells better than being on the cutting edge. However, for the everyday professional, finding IT support in Calgary should be focused on what works for the client and nothing more.

Searching for Calgary IT Support: How to Choose a Partner

When it comes down to it, only you and your team will know the best managed IT partner to invest in. You truly are your own expert in terms of knowing who to trust with your organizations IT infrastructure. You may not know the nuts and bolts or all the technical details, but you know what kind of support you need to keep business productive and efficient. However, here are a few key things to keep in mind when trying to match up with a managed IT partner:

• First things first, take an ‘IT inventory’

Take a look at the everyday operations of your business. What devices and equipment do you use most often? What technology do you rely on daily for successful operations? How many of your staff members rely on technology every day? By answering these basic questions, you’ll have the blueprint you need for finding customized and reliable IT support in Calgary.

• Determine what you need – and what you don’t

Once your inventory is taken you’ll have a much better idea of what kind of IT supports and services that you need. Even more important, you’ll have a clear idea of things you don’t need. This way, when you meet with Calgary IT service providers, you’ll be able to tell them exactly what you require and exactly what you don’t. No forgotten services and no unnecessary investments.

• Research and compare potential managed service providers

The search for Calgary IT support will be much less challenging after completing the first two steps. Once you’ve taken an inventory and determined what’s required, start checking out the market of Calgary managed IT providers. Use this opportunity to ask any questions that may be left over from your prep work. A good partner will be open and willing to answer all your questions with integrity and insight.

Pay attention to how they promote themselves and their services. The right partner is going to have a down-to-earth approach, focused on meeting your needs and providing the most value for a fair price. Consider as many Calgary IT providers as you can and compare their service packages, their pricing, and their customer service. The partner you choose should offer services customized to your specific needs and shouldn’t try to sell you anything you don’t need.

The Key Features Your Calgary IT Provider Should Be Offering Your Organization

Now that you have a game plan for seeking out providers, you should consider some of the key service offerings and benefits that a managed service provider will offer. Often, we forget just how critical an IT support investment is. Technology is literally the skeleton of modern business and communication – without it, most organizations simply couldn’t function.

Therefore, when looking for IT support in Calgary, you and your organization should ensure that potential providers are able to offer you the basic services necessary to keep your company competitive and productive. No matter the partner you choose or your specific needs, there really are some non-negotiables when it comes to managed IT support.

Check out the top 3 ways your Calgary IT provider should be supporting your business:  

1. Security & Peace of Mind

Cybercrime is at an all-time high and experts predict it’s going to get worse before it gets better. Businesses are especially vulnerable targets for cybercriminals as they often have many devices and access points to be exploited. That’s why the Calgary IT provider you invest with should be offering you a detailed IT security plan that promises strategic protection and peace of mind.

2. Productivity and Efficiency

The very point of technology is to drive innovation and make tasks easier to complete. Is your company constantly lagging thanks to slow equipment or outdated software? Are there redundancies in your office that could be better managed with tech solutions? The right Calgary IT provider will ensure that your IT infrastructure is never holding you back and is working to support mission-critical business tasks.

3. Proactive Maintenance and Monitoring

You and your team are busy enough as it is – you don’t have the time to be trying to identify network problems and patch vulnerabilities. By selecting a reliable IT provider in Calgary, you’ll completely remove IT concerns from your to-do list. A reliable and strategic provider will have a constant eye on your network and will notify you only when you need to know about a problem. However, the right provider will already have the problem fixed or in repair before you even hear about it.

Beyond the Basics: Finding Calgary IT Support with Huge ROI Benefits

Listen, there’s no getting around it. No matter how important the investment – and IT support is a pretty important one – business owners deserve to know one thing: what’s the return-on-investment (ROI)? You’re probably wondering – once I find a reliable IT provider in Calgary, how will the partnership improve my bottom line? How is this investment a step toward more success and profitability for my business?

We’ve already touched on some of the basic benefits that the right Calgary IT partner should provide: security, functionality, proactivity. All of these things make it easier for you and your team to get work done and optimize working hours. However, a truly strategic and dynamic Calgary IT provider will go a step further to ensure your service experience offers maximum ROI.

Check out these top-of-the-line ROI benefits that the right Calgary IT provider will offer:

1. Strategic Leadership & Planning

The benefit of establishing a partnership with a Calgary IT provider is all about the end-game. Reliable IT professionals have tons of experience working with businesses of all kinds and serving as both a leader and a strategic planner.

The right provider is going to help you and your team develop a long-term IT plan that focuses on scalability and continued innovation. This makes it easy for you to strategize and plan for long-term business and technology development with the help of an industry expert.

2. Empowerment & Team Building

Another bonus of having an experienced expert in your corner? You and your team get the chance to learn and become more confident in using your IT infrastructure. When looking for an IT support partner in Calgary, look for a provider that wants to teach and empower your team. Finding a partner who’s willing to share their wealth of expertise will offer bigtime ROI in the long-run. What’s better than building your own team of tech experts?

3. The Above-and-Beyond treatment

At the end of the day, the most important ROI benefit that your organization should be receiving is the ‘above-and-beyond’ treatment. Remember, above-and-beyond doesn’t have to be all about big hype or high-tech solutions. The truly beneficial Calgary IT provider will simply be there for you – no matter what. This means you always have a professional in your corner and business continuity will remain a constant priority.

Getting Ahead, Staying Ahead: Why A Strategic IT Provider Translates into Success for Your Company

Businesses and organizations looking for Calgary IT support are already on their way to a more strategic and focused approach to IT service. If you’re already on the search for a managed IT provider in Calgary, give yourself a pat on the back – that really is the first step. Seeking out a professional to help optimize your approach to IT will eventually lead to the optimization of your operations.

As mentioned, the only way to find the best partner for your organization is to go in with a plan. Do your research and don’t be afraid to ask questions or reach out for consultation. When you’re proactive and informed, finding the right Calgary IT support partner will be easier than you can imagine.

Did you find this article informative? We’re happy to help! If you liked this, check out these other articles we think you’ll love:

https://www.ctechgroup.ca/your-small-business-needs-a-vcio-to-manage-these-10-technology-priorities-for-2018/

https://www.ctechgroup.ca/professional-vcio-services/

https://www.ctechgroup.ca/it-partner-calgary/

Written by Carl Fransen

posted on July 7, 2018

Carl Fransen

My passion is to make my mark on the world in a positive and lasting way. I want to set an example for my son that his father can compete with integrity in today’s world, be very successful, and leave the world a better place for him.

Combining my technical/business-based education with a long career steadily progressing up the corporate ladder, I decided to build a company that held true to my values. So, I founded and designed the next generation of IT support firm: CTECH Consulting Group Inc. We are a completely automated, cloud-based IT company designed to compete against any other IT firm without the overhead. We promote a lifestyle to all our staff where they can work anywhere, at any time, access any information on any device that is relevant to their job, and collaborate with anyone they want to.